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WD Free Data Recovery Promo

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To avail of the Free Data Recovery, customer will have to register their purchase on the website within 
sixty (60) days from invoice date to be eligible. Customer needs to scan the proof of purchase / invoice
and upload it to www.ontrackdatarecovery.com.sg/dr-wd-ph

If customer encounters problem registering online, customer may email 
customerservice@ontrackdatarecovery.com.sg with the following:
  • Scanned copy of the proof of purchase/invoice
  • Product serial number
  • Date of purchase
How to avail the Free Data Recovery:

  • If within one year, customer will require the free data recovery service, customer should email or contact Kroll Ontrack (KO) directly via http://www.krollontrack.com/
  • KO will send customer an online credit card payment link to the customer for the back and forth shipping cost payment amounting to Php 1,610.00 for Metro Manila, freight cost will vary across Philippines in the different regions based on the prevailing DHL rates.
  • KO will arrange DHL to pick up the failed WD hdd from customerís address.
  •  KO will manage the hdd replacement (RMA) from WD. After the data recovery process, the recovered data will be copied to the replacement hdd and ship back to customerís address via DHL.
  • Turnaround time varies and will depend on several factors but not limited to: (1) size of drive; (2) condition of the drive; (3) extent of damage; (4) workload of the third-party service provider

Located in the Philippines

Located in the Philippines!

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